Special Investigation Successes

Our special investigators worked with four other insurance companies and the Federal Bureau of Investigation to reveal fraudulent billing practices used in five Minneapolis-St. Paul, MN chiropractic clinics.

Seven years of persistence paid off with closure of the clinics, convictions of four individuals and repayment of $43,500 to COUNTRY Financial.

We received an alleged Oregon auto theft claim. During the claim investigation, the client confessed she had someone burn her car.

The client was convicted of arson and sentenced to two years in jail. As a result of the investigation, we made no payment on this $20,000 claim.

A Washington client claimed 274 tons of hay had been stolen and received payment for the claim. However, an informant later told ourclaims adjuster the hay was not stolen but had been used by the claimant to pay a debt. COUNTRY Financial investigators kicked their investigative powers into high gear.

Together, the Special Investigation Unit investigator and the claims adjuster discovered that the hay had in fact been used to pay a debt. We recovered the $31,500 claim payment from the claimant.