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DriverIQ Program Terms and Conditions

By opting to participate in the DriverIQ program you understand and agree to the following:

  • You must download and complete setup of the DriverIQ app on a compatible phone, AND, we must receive driving data within 30 days of you being enrolled in the program. 
  • If your phone isn’t compatible with the DriverIQ app due to not having the required sensors, or if you fail to keep the app current by downloading any future app updates, you won’t be able to participate in the program and your discount will be removed until you have a compatible phone.
  • If we don’t receive driving data from your phone for a period of 30 consecutive days, you’ll be considered an inactive user and we’ll remove the DriverIQ discount.
  • If we suspect a pattern of manipulating DriverIQ data or frequent disabling of the DriverIQ app, or we determine that driving data sent to COUNTRY Financial may not be representative of your actual driving behavior, the enrollment discount or performance-based discount may be removed, and you may no longer be eligible to participate in the DriverIQ program.
  •  If an insufficient amount of trip data is recorded over your policy period and we are unable to make an accurate assessment of your driving behavior, the enrollment discount or performance-based discount may be reduced.
  • Your enrollment discount will transition to a performance-based discount based on driving behavior at your first renewal after enrolling in the program. Your performance-based discount will be recalculated based on your driving performance at each subsequent policy renewal as long as you remain an active user.
  • At each renewal, your driving performance discount is calculated based on your driving behavior and could be reduced if your driving data indicates your performance has worsened.
  • We may use the driving data we receive for internal purposes (including, where permitted, use of telematics data for claims) and for improvement to the DriverIQ program.
  • You agree to release us and any other data service providers from any liability associated with the disclosure of information gathered through DriverIQ.
  • COUNTRY Financial reserves the right to modify these terms and conditions at any time without prior notice and inform you of revisions by email, mail, or via the DriverIQ app. Updated terms and conditions will be made available on the DriverIQ app under the Help tab. Your continued participation in DriverIQ confirms you agree to the revised terms and conditions.
  • COUNTRY Financial won’t disclose information to third parties except as required by law or as stated in the Customer Privacy Policy of COUNTRY Financial available at: https://www.countryfinancial.com/en/privacy-and-security/privacy-and-security-policy.html 
  • COUNTRY Financial may contact you via email and/or text with information regarding the DriverIQ program. Notwithstanding any other communication preferences designated by you with COUNTRY Financial for any other product or program and except where prohibited by law, by providing your email address and/or telephone number(s) as a condition of participating in the DriverIQ program, you expressly agree to receive telecommunications about the DriverIQ program (including, but not limited to, email, text messaging, artificial voice messages, or any other type of telecommunication), including reminders, alerts, updates, or any other program information.
  •  When receiving texts, reply HELP for help, or STOP to cancel.
  • Message and data rates may apply for messages sent to you from COUNTRY Financial, and from you to us. 
  • You must have your compatible smartphone on and remain logged into the DriverIQ app when you are driving. The DriverIQ app must always be enabled in the background and updated to the most recent version.  
  • During and after app setup you must accept all required phone permissions, and “Always Allow” location services must be selected and always enabled. If not, you’ll become an inactive user and your discount will be removed until driving data is received.
  • You may contact 866-COUNTRY (866-268-6879) for assistance with the DriverIQ program. 
  • COUNTRY Financial reserves the right to discontinue the DriverIQ program at any time.

 

Disclaimers

  • Availability may vary by state and coverages selected. A discount may not be available, depending on individual facts and circumstances.
  • The DriverIQ application is owned and licensed by Cambridge Mobile Telematics. COUNTRY Financial ® (including COUNTRY Mutual Insurance Company and its subsidiaries and affiliates) is not responsible for, and does not endorse or approve, either implicitly or explicitly, any third-party products or the content of any third-party sites referenced in this material. COUNTRY Financial has no discretion to alter, update, or control the content on the third-party sites. COUNTRY Financial does not warrant the merchantability, fitness, or quality of third-party products referenced in this material.